FAQ
Do you offer free shipping?
Yes, Free worldwide shipping on all orders, no minimum required.
When can I receive my orders?
The Processing Time will be 1 - 2 business days after we receive your orders. The estimated arrival time of your orders is Processing Time + Shipping Time.
- Standard Shipping (available worldwide): Shipping Time: 5 - 10 Business Days
- Express Shipping (available in 6 countries): Shipping Time: 3 - 5 Business Days
(Free shipping)
What if I want to return my order?
No problem! We offer a 30-days risk-free return policy on our website. Please notice that returns must be in original packaging and condition with receipt. If the returned item is not in the acceptable condition it will be refused acceptance.
If you receive a damaged product, do not throw away the packaging. Please contact us immediately at buildcreatestudio.service@gmail.com We will deal with it without a doubt.
What currency can I pay in?
The currency shown on the page is US dollars. If the currency used in your area is not USD, please don't worry. When you settle the payment, your credit card company will convert the US price to your country's currency at the current currency rate
Shipping
How long will it take to get my order?
Overseas deliveries can take 3-8 days. Delivery details will be provided in your confirmation email.
Order tracking
To track your order, please followe: Support - Track Your Order - Enter your tracking number - Click "track". You can also check by clicking on the following link and entering your tracking number at: https://buildcreate-studio.com/apps/parcelpanel
When can I receive my order(s)?
The order Processing Time will be 1 - 2 business days after we receive your orders. The estimated arrival time of your orders is Processing Time + Shipping Time.