Shipping policy
Shipping Policy
Please consider twice before you place the order. If you want to cancel an order please do within 24 business hours BEFORE it is sent out. After it's shipped, we cannot accept the requirement of a refund, especially when lacking shipping resources.
1. Shipping Information
Listed below are currently available countries and available shipping methods and times.
Available countries include: United States, United Kingdom, Germany, France, Italy, Spain
1.2 For these countries
Available countries include: South Africa, Colombia, Switzerland,Brazil,Turkey,Norway,India,Kuwait,Chile,Iceland,Brunei,Egypt
Available countries include: Malta,Peru,Cyprus,Argentina,Moldova,Georgia,Jordan,Armenia,Montenegro,Costa Rica,Uruguay,Monaco
Available countries include:
- North America: Canada, Mexico
- Europe: Netherlands, Belgium,Bulgaria, Slovakia, Denmark,Latvia, Austria, Greece, Hungary, Slovenia,Romania, Estonia, Czech Republic, Croatia,Finland, Ireland, Lithuania, Luxembourg, Poland, Portugal, Sweden
- Oceania: Australia, New Zealand,Cook Islands
- South America:Surinam, French Guiana
- Asia: Singapore, Philippines, Malaysia,South Korea, Taiwan, Thailand,Saudi Arabia, United Arab Emirates, China,Uzbekistan,Pakistan, Qatar, Indonesia,Macao SAR, Tajikistan, Hong Kong SAR, Israel, Japan,Vietnam
- Africa:Mayotte
2. Notice
- Express Shipping is only available in some countries. Please refer to 1.1.
- The Processing Time will be 1 - 2 business days after we receive your orders.
- Estimated Arrival Time = Processing Time + Shipping Time
- During peak seasons (like Mother's Day & Christmas) shipping can take an additional 3-4 Business days.
- Due to customs policy, glue, battery, wax, or pigment may not be included in the package.
3. Orders Tracking
Once you've placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.
When your order is shipped, there may be a delay that prevents you from viewing the logistics information immediately. Please understand.
If your order is signed for and you don't get it, please look around your door or yard, or ask your family and neighbors. If still not found, please contact us we will do our best to help you.
About Build & Create Studio™
Welcome to Build & Create Studio™, where imagination meets craftsmanship! We specialize in offering a wide range of do-it-yourself (DIY) kits designed to bring joy and creativity into your life. Our kits, from miniature dollhouses to intricate 3D wooden puzzles, invite you to explore the world of hands-on building and personal creation.
Our Mission
At Build & Create Studio™, we believe everyone has a creative spark waiting to be ignited. Our mission is to provide high-quality, detailed kits that inspire both beginners and experienced crafters to build something uniquely theirs. Each product is thoughtfully selected to encourage creativity, patience, and a sense of accomplishment.
Why Choose Us?
We’re more than just a store; we’re a community of creators. Each kit we offer is crafted with precision, designed to engage and challenge while bringing a sense of calm and focus. Whether you’re looking for a relaxing solo project or a fun activity to share with family and friends, our products are perfect for adding a touch of creativity to your life.
Join Our Community
Ready to start your DIY journey? Explore our collections, and let’s build something amazing together. Welcome to Build & Create Studio™—where every creation tells a story!
